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PLEASE READ CAREFULLY
THERE ARE
T h r e e S t e p s
TO FILING A HOUSEHOLD GOODS CLAIM
S t e p 1
Providing Notification of Loss of Damage to TSP/Carrier
Providing Notification of Loss of Damage to TSP/Carrier
You must provide the Transportation Service Provider (TSP)/Carrier
Timely Notice of any Loss or Damage to your shipment within (75 Days) |
If you have not made notice or are unsure that you have done so,
please CLICK HERE to read and follow the instructions. |
S t e p 2
Filing Claim in Defense Personal Property System (DPS)
Filing Claim in Defense Personal Property System (DPS)
All Household Goods (HHG) claims MUST be filed in DPS with the exception of
Non-Temp Storage (NTS) & Direct Procurement Method (DPM) Shipments, and Local Move Shipments. |
If you have not submitted your claim or are unsure that you have done so,
please CLICK HERE to read and follow the instructions. DPS claims instructions and step by step procedures to access system. CLICK HERE (4.1M) |
S t e p 3
Filing Claim with the Military Claims Office (MCO)
Filing Claim with the Military Claims Office (MCO)
Instructions and Guidance to file your Household Goods (HHG) claim with the
Military Claims Office (MCO) |
Please CLICK HERE for instructions and checklist for filing your claim. |
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