1. The payment of claims is regulated by statute . A number of claims are generally unpayable under current regulations and policy. These regulations and policies are subject to change at any time. The Claims Office will accept any and all claims. This information is provided to you so that you may make an independent and informed decision in weighing the effort involved in submitting a generally unpayable claim.

2. The following are some of the more frequently submitted unpayable claims. It is not an exclusive list.

Appraisal Fees - Settlement authorities do not pay for appraisals. (Note: Except when the Claims Office requires an appraisal to adjudicate the claim.)

Claimant’s Negligence - Settlement authorities do not pay claims for loss or damage resulting from the negligence or wrongful act of a claimant or the claimant’s agent. (Note: Includes spouse or employees.)

Government Property - Settlement authorities do not pay claims for government property.

Incidental Expenses & Consequential Damages - Settlement authorities do not pay claims for incidental expenses and consequential damages, including: costs of preparing a claim, financial loss or damage due to canceled orders, loss of use, and inconvenience expenses.

Intangible Property - Settlement authorities do not pay claims for intangible property. (Note: Intangible property includes bank books, promissory notes, stock certificates, bonds, baggage checks, money orders, traveler’s checks, credit cards, unusable airline tickets, personal letters or records.)

Items Used For Private Business - Settlement authorities do not pay claims for articles that the claimant acquired or held for sale, resale, or used in a private business. (Note: Claims may be paid for items which are owned primarily for personal use, but which are also used for a private business or enterprise.)

Radar Detectors and Illegally Possessed Items - Settlement authorities do not pay claims for property that the claimant acquired, possessed, or transported in violation of laws, regulations, or directives, or used to violate the law. (Note: This includes radar detectors.)

Real Estate - Settlement authorities do not pay claims for real property. (Note: Real property includes not only land and buildings, but also permanent fixtures such as carpeting and windows. This rule only applies under the Personnel Claims Act where government negligence is not an issue.)

3. Claims adjudicators are prohibited from prejudging any claim, and so may not inform you as to whether your particular claim will be paid or not. Again, the Claims Office will accept any claim. When in doubt, the best advice is to file a claim for the questionable item.