| FRV coverage will apply to personal property shipments with a pickup date on or after:
• 1 October 2007 for International shipments (to / from OCONUS)
• 1 November 2007 for Domestic shipments (within CONUS)
• 1 March 2008 for Non-Temporary Storage (NTS) shipments
• 1 March 2008 for Local Move / Direct Procurement Method (DPM) shipments
Under the FRV program, the Transportation Service Provider (TSP)/Carrier is liable for the greater of $5,000 per shipment or $4.00 times the net weight of the shipment (in pounds), up to $50,000.
Providing prompt notice of loss and damage will still be an essential part of the process. The Customer must submit the DD Form 1840 (listing all damage discovered AT delivery) or the DD Form 1840R (listing all damage discovered AFTER delivery) to the TSP within 75 days of delivery. The TSP has the right to inspect the damaged items once the notice forms are received.
There is no additional cost to the Customer for FRV coverage, but the Customer must file the claim directly with the TSP within nine months of delivery by using the DD Form 1842 to receive FRV. The TSP will settle the claim by repairing or paying to repair damaged items. The TSP will pay FRV cost on items that need replacing or have been lost or destroyed. When the claim is filed directly with the TSP, the TSP will be responsible for obtaining all repair and replacement costs. |
