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U.S. Coast Guard Finance Center

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Support by Phone
 

When you call our customer service line, we make every effort to answer your call in person within five minutes.  After five minutes (in the event we are experiencing high call volumes) we will ask you to leave us a voice mail message.  Please include the following information:

·        Nature of your inquiry (payment inquiry, field question, etc.)
·        Agency to which services were provided (Coast Guard, TSA or FAMS)
·        Contact person name and phone number

 

Finance and Procurement Desktop (FPD)

or

Core Accounting System (CAS)

Customer Support

Team Hours:

6:00 AM to 9:00 PM

EST M-F

 

Area of Interest

Phone Number

Unlock your Account or Password Reset

(757) 523-6781

 Or

1 (800) 564-5504 option #2

Create an Account (AAR Status Updates)

Requisition Issues

(Example: Procurement Request, TAD/TDY/Local Travel)

Simplified Acquisition Issues

(Example: Credit Cards, Contracts, Purchase Orders)

Purchase Card Application (PCA)

Oracle Financial Access and Role Issues

Other FPD or CAS issues

Payment

Customer Support

Team Hours:

8:00 AM to 5:00 PM

EST M-F

 

CG Travel Inquiries

1 (866)-772-8724

CG Purchase Order Inquiry

 (757) 523-6940

Or

1 (800) 564-5504 option #1

Returned Document Info

DITY/PPM

TSA/DNDO Travel Inquiries

CG Contract Inquiry

TSA Commercial Invoice Inquiry

Invoice Payment Identification

CG Yard Inquiry

Automatic Clearinghouse (ACH) & Electronic Funds Transfer (EFT) Inquiry

Adding a Vendor (VMS)

Other Misc. Claims Inquiry

Vessel Inspection User Fees

757-523-6958

Or

1-800-941-3337

   
 


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